Shipping policy

Last updated: October 31, 2026

Free US shipping

Every order shipped to the United States ships free, no minimum spend.

Delivery time

Your order arrives within 7–15 business days from the day you place it, for every country we ship to.

International shipping rates are calculated at checkout.

Tracking

You'll receive an email with a tracking number as soon as your order ships.

Duties and taxes

Orders shipped outside the US may be subject to import duties or taxes, which are the customer's responsibility.

Multiple items

Orders with several items may arrive in more than one package.

Wrong address

Contact us within 12 hours of ordering if your address needs to change.

Questions?

Email support@riothousesupply.com.