Refund policy

Last updated: October 31, 2026

We want you to love your Riot Junkie pieces, and we want this policy to be clear before you buy.

Damaged, defective or wrong items

If your order arrives damaged, has a printing or manufacturing defect, or is not the item or size you ordered, email support@riothousesupply.com within 30 days of delivery with your order number and a photo of the issue. We will send a free replacement or issue a full refund to your original payment method, your choice. You do not need to send the item back.

Size and change-of-mind returns

We cannot accept returns for change of mind. If something doesn't fit, contact us within 30 days of delivery and we will do our best to help with an exchange. Please check the size chart on each product page and our Size Guide before ordering.

Order cancellations

You can cancel within 12 hours of placing your order for a full refund. After that, your order is already being prepared and can no longer be changed.

Lost or missing packages

If tracking shows your order as delivered but you can't find it, or it hasn't arrived within 30 days of shipping, contact us and we'll work with the carrier to resolve it, including a replacement where appropriate.